CQC logo

Care regulator the Care Quality Commission (CQC) has launched a new 5-year strategy, which will prioritise an intelligence-driven approach to regulation –       using information from the public and providers more effectively to target those at greatest risk of letting standards fall.

In addition, the CQC will promote a single shared view of quality, and will work with others to agree a consistent approach to defining and measuring quality, collecting information from providers, and delivering a single vision of high-quality care.

But the CQC will have to achieve this on a reduced budget – it has targeted to make savings of £32 million over the next 4 years.

The CQC’s new strategy, called Shaping the Future, aims to help encourage services to innovate and collaborate in order to drive improvement, while ensuring that people continue to receive good, safe care.

Shaping the Future was developed following a year-long consultation period during which thousands of people, providers, staff and partners shared their views about the future of regulation.

One of the key developments to CQC’s approach will be the improved use of information from the public, providers, other regulators and oversight bodies in order to target resources more effectively to where risk to the quality of care provided is greatest, or to where quality is likely to have changed. In practice, this will mean more use of targeted unannounced inspections, based on information that is constantly updated – for example, if there is a sudden spike in people reporting poor care from a particular service. It would also mean longer intervals between inspections for services rated good or outstanding if they can continue to demonstrate that they are providing good care.

CQC’s chief executive, David Behan, said: “We’re developing our approach to reflect changes in the sectors we regulate – effective regulation doesn’t occur in a vacuum. But our role remains the same: consistently assessing quality of care using the information we and others gather; using what we know to help drive change and improvement; and acting swiftly to ensure people are protected from poor care.

Read the full article at Learning Disability Today here